QUALITY POLICY

Job quality is our number one priority and is what makes our product stand out above the rest. On time delivery is critical and we work with our customers to establish delivery times that are reasonable, yet with a quick turnaround. The latest electronic inspection equipment is utilized along with continuous measurement (SPC) quality assurance techniques to make sure are parts are perfect before they leave our shop.

QUALITY POLICY

Filger Manufacturing manufactures precision machined products for all industries.

We are committed to customer satisfaction by complying with requirements and continuously improving our business systems.

We are focused on satisfying our customer’s needs by providing quality products built to customer specifications with on time delivery.

We are committed to customer satisfaction by complying with requirements and continuously improving our business and quality management system.

We are focused on satisfying our customer’s needs by providing quality products built to customer specifications and applicable legal requirements with on time delivery.

MISSION

Filger Manufacturing provides the highest quality precision-machined products. We offer outstanding customer service, pride in professionalism, and industry leading product innovation. Our corporate standards of excellence consistently meet and exceed expectations of our customers.

VISION/VALUES

To provide exceptional values and support to our customers, while we continue to improve in the industry.

Ethics – Produce a quality part that the customer can depend on.

Teamwork – Everybody working together as a cohesive unit.

Quality – We ensure our products manufactured and built to the highest standards without exception.

Customer Service – Produce quality parts on-time and address customer concerns quickly, thoroughly, professionally and with courtesy.

CERTIFICATIONS

  • AS9100D CERTIFIED

  • ISO 9001:2015 CERTIFIED

  • CERTIFIED MIL-145208A, MILITARY AND COMMERCIAL.

  • INSPECTION DEPARTMENT WITH HI-TECH CALIBRATED INSPECTION EQUIPMENT AND SPC CONTROL.

  • CERTIFIED AND DOCUMENTED GAUGE BLOCK SETS FOR CALIBRATION PROCEDURES PER MIL-STD-45662A.

QUALITY SUPPLIER REQUIREMENTS/PO REQUIREMENTS

 

A. SUB-TIER CONTROL

The supplier shall be responsible for flow down of all the requirements and provisions of the Filger purchase order applicable to the supplier’s sub-contractors. Additionally, the supplier shall comply with special processor requirements when imposed (e.g. – NADCAP, AMS, Customer approvals, etc.).

B. RIGHT OF ACCESS

During the performance of this purchase order, your Quality Assurance or Inspection and Manufacturing process are subject to review, verification and analysis by Filger, Filger customers, and/or Government/Regulatory Agency representative(s). This requirement is applicable to your facilities where Filger products and services are processed as well as your sub-tier’s facilities. This ‘Right of Access’ must be flowed down to all of the sub-tiers that you utilize in performance of the contract.

C. SUPPLIER NON-CONFORMANCE APPROVAL REQUESTS

The supplier shall notify Filger of non-conforming material. Requests for any departures from drawings, specifications, or other purchase order requirements must be submitted for consideration by Filger in writing.  Filger will in turn either approve or deny approval of the request in writing.  Non-conforming material may NOT be shipped to Filger without such written approval.  Non-conforming material shipped on an approved non-conformance must be accompanied by a copy of the signed Filger approval document.

D. RECORDS RETENTION

Unless otherwise specified by Filger, the Supplier shall maintain all records that provide objective evidence of compliance to Filger contract requirements for a minimum of fifteen (15) years after the last delivery of products and/or services on the contract. Prior to discarding, transferring to another organization, or destruction of such records, the Supplier shall notify the Filger Buyer in writing and give Filger the opportunity to gain possession of the records. These requirements are applicable to records generated by Supplier’s sub-tier sources.

E. CERTIFICATIONS

Material, Inspection and Processing certification are required for all purchase orders issued by Filger.

F. PROCESS CHANGES

Any changes to the product, process, suppliers, or facility that could impact ability of product to meet Filgers requirements must be communicated to Filger.

 

Download F-740-4 Quality Requirements (DOC)

F-840-4 PO Quality Requirements